Testimonials


When you’re in business for over 25 years, it’s always fun to make a few friends along the way. As we truly believe it is a privilege and honor to serve our clients with our temperature controlled transport solutions, please enjoy a handful of the comments we’ve received for a job well done.

Testimonials

“Before HotShots, we went from one driver and 30 deliveries a week, to five drivers and 300 deliveries per week. Sometimes on a Friday night I have five drivers and only three trucks. Two guys use the hotboxes and bags; those customers call back and say, ‘Can we get the truck next time?’”
Michael
Vinny’s
Pleasantville, NY

“Whenever I need an additional $2,000.00 to $4,000.00 gross per week, I call Delivery Concepts and order another truck.”
Bob McCarthy
Big Jim’s Pizza
Lockport, IL

“Your company not only produced a superior product, it did so in a highly professional manner. You have a quality company and manufacture a beautiful delivery vehicle. The professional design of the storage space is the most functional use I could ever visualize. I have been utilizing a delivery vehicle (homemade) in the catering business for the last 15 years, and I now finally have the “dream machine.” Then you tied the package up with the best graphic design for advertising of the exterior.”
Jon
Jacaranda Gourmet Shop
San Pedro, CA

“The three big things about the restaurant business: time, temperature and quality. And thanks to Delivery Concepts, we got it all.”
Charles Davis – Sawmill Grill

“200 meals can be served, hot and cold. I’ve worked on Meals on Wheels before. I know how important it is to the people you’re serving who want to spend an extra minute just talking. It might be the only contact they have that day. And I know how important it was that the meals got delivered as quickly as possible so that they would be fresh, and not spoiled. Now you might be able to spend that extra minute with the person that has been waiting all day to talk to you, and not worry about your meals.”
Joe Manchin – US Senator of West Virginia

“We could not be happier with our HotShot trucks. Our entire operation has improved . . . our drivers have a sense of pride in those trucks, and their productivity and job satisfaction has improved. I was thoroughly impressed with the overall service you provided, and have appreciated your attention to detail and follow-up to all our business discussions.”
Lilli Gorence, MS RD
Nutrition Specialist,
Center for Community and Family Services
Altedona, CA

“The services that you and your company have demonstrated were professional. You were very accommodating. The vehicle was designed and delivered in a timely manner. I would not hesitate to recommend Delivery Concepts. My sincere thanks in taking the time to create a vehicle that meets school delivery process.”
Elsie
Director
Child Nutrition Services
Berkeley, CA

“After having taken delivery of our second truck, we are writing this to let you know how pleased we are. Both vehicles are outstanding in performance. The detailing and signs are so attractive that we constantly get favorable comments wherever we take them. The advertising is so good, it’s like driving a billboard around town. Naturally business has increased.”
Tom
Tom’s Pizza and Sports Pub
Portland, OR

“The HotShot truck is everything you said it would be. And we are very pleased with it. One client said, ‘This is the first time I have received my meal really hot.’ A sad commentary on our previous meal delivery system.”
Rose Mary Ternes
Director
Friendship Centers of Emmet County
Petosky, MI

“Just a note to let you know that the customize delivery truck purchased from you several years ago continues to be an asset to our operations. The truck is still in excellent condition and drives smoothly. Your continuing commitment to our district and your level of integrity has been appreciated.”
Maxine
Director of Food Services
Covina-Valley Unified School District – C

“I am writing to extol the incredible utility, convenience, and reliability of the HotShot XL delivery truck that we recently purchased for our Meals on Wheels program. The kitchen staff and delivery people love the convenience of loading the hot meals in racks and placing them directly in the HotShot. It has streamlined our meal delivery system, insured the quality and safety of the meals, saved valuable staff time, and taken the place of two regular delivery vans.”
Lynne
Director, Elko Senior Activities Programs, Inc.
Elko, NV

“I think the HotShot gives us a competitive advantage over all the other options we’ve tested. I think it’s the best thing since sliced pizza, but that’s just my opinion.”
Di DeFazio
Connie’s Pizza
Chicago, IL

“The relationship that we at Washoe County Senior Services in Reno Nevada have had with Delivery Concepts Inc. began in 1992 with the purchase three Chevy S-10 Hotshots which took our home delivered meal program to the next level of quality of product and safe food handling.

Since then we have purchased seven vehicles that have lived a difficult life of snow storms, pot holes and triple digit summers – all performed beyond expectations.

At one point many years ago we made the mistake of purchasing from a now defunct competitor. It didn’t take long to realize that you get what you pay for!

We have delivered more than one hundred thousand meals each year since 1992 and DCI has stood behind their product every step of the way.

Thank you DCI for your contribution to the lives of thousands of our senior citizens here in Northern Nevada and thank you Jay Crawley for your professionalism and for going the extra mile to take care of us!”
Len Reidenbaugh
Washoe County Senior Services
Facility Coordinator