It’s a Friday night; the phone is ringing off the hook. One number wants pizza for a girls’ night while another is trying to feed a birthday party of seventeen. And there are tons of orders, others just like that in the queue. Despite your thriving pizza business, your delivery orders are backed up because…
Food delivery is big business. 60% of American consumers order meals by delivery or takeout at least once per week, and many of them order more than once. In the not-so-distant past, if someone ordered food for delivery from a restaurant, an employee of that restaurant would hop in a food delivery car and bring it to…
If you’re in the pizza delivery business, then you know the routine. You bake a beautiful, sizzling hot pie, and send it off to the customer. Then you get the dreaded phone call. The customer is irate—the pizza arrived cold, or at least lukewarm, and a tad on the soggy side. This is where heated…